1. Introduction
This policy explains what information Affordable Tree Services Northern Beaches receives through this website, why we use it and when it may be shared.
Effective from: 25 March 2026
2. Information We Collect
2.1 Information you provide
When you request a quote or contact us, you may provide:
- Your name, suburb, email address and telephone number
- Details about the tree work or property
- Optional photographs attached to a quote request
- Information you give us by telephone or email
2.2 Website information
The website and its analytics services may record:
- Browser, device and general technical information
- Pages viewed and actions taken on the website
- Approximate location information derived from your connection
3. How We Use Your Information
We use this information to:
- Respond to your enquiry and prepare a quote
- Contact you about an assessment, appointment or agreed work
- Understand website performance and improve the customer experience
- Protect the website from spam, misuse or security threats
- Meet legal, insurance or record-keeping obligations
4. Disclosure of Your Information
Information may be shared when reasonably needed with:
- Providers that operate the contact form, email delivery, website hosting or analytics
- Team members or contractors involved in responding to your enquiry or completing agreed work
- Professional advisers, insurers or authorities where required
We do not sell your personal information.
5. Data Security
We take reasonable steps to protect information from unauthorised access, loss or misuse. No internet transmission or storage system can be guaranteed to be completely secure.
6. Your Rights
You may contact us to:
- Ask what personal information we hold about you
- Request that inaccurate information be corrected
- Ask us to delete information where we are not required to retain it
- Raise a privacy question or concern
7. Cookies
The website may use cookies or similar technology for essential operation, analytics and security. You can manage cookies through your browser, although some website features may not work as intended if they are blocked.
8. Google Maps Content
When this website displays business information or customer reviews from Google Maps, Google may process information in accordance with its Privacy Policy. Review content is requested when needed and is not stored by this website.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@atsnb.com.au