Privacy Policy
Learn about how we collect, use, and protect your personal information when you use our services.
1. Introduction
At Affordable Tree Services Northern Beaches, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Last updated: 11 January 2025
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form
- Request a quote
- Subscribe to our newsletter
- Contact us via email or phone
2.2 Information We Collect Automatically
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Access times and dates
- Pages viewed
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Responding to your inquiries and service requests
- Sending you quotes and service information
- Improving our website and services
- Sending periodic emails and newsletters (with your consent)
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
- To comply with legal requirements
- To protect our rights and property
- To prevent or investigate possible wrongdoing
- To protect the personal safety of users or the public
5. Security Measures
We implement appropriate technical and organisational measures to maintain the security of your personal information, including:
- Secure SSL encryption
- Regular security assessments
- Limited access to personal information
- Secure data storage systems
6. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant authority
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: 0425 350 004
- Address: Northern Beaches, NSW