1. Introduction
At Affordable Tree Services Northern Beaches, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tree care services.
Last updated: 15 December 2025
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form
- Request a quote for tree services
- Subscribe to our newsletter
- Contact us via email or phone
- Book a tree inspection or service
2.2 Automatic Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Operating system
- Access times and pages viewed
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and personalising our tree care services
- Processing payments and fulfilling orders
- Communicating with you about appointments and services
- Responding to your enquiries and customer service requests
- Improving our website and service offerings
- Complying with legal obligations
4. Disclosure of Your Information
We may share your personal information with third parties in certain situations:
- Service providers who assist us in operating our business
- Professional advisors such as lawyers and accountants
- Government bodies or regulatory authorities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organisational measures including:
- Secure SSL encryption
- Regular security assessments
- Limited access to personal information
- Secure data storage systems
6. Your Rights
Under Australian privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Withdraw consent for marketing communications
- Lodge a complaint with the OAIC
7. Cookies
We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@atsnb.com.au