Terms & Conditions

These Terms and Conditions constitute a legally binding agreement made between you and Affordable Tree Services Northern Beaches ('we', 'us', or 'our'), concerning your access to and use of our tree care services and website.

Last updated: 30 April 2025

We provide professional tree care services including but not limited to:

• Tree removal and felling
• Tree pruning and trimming
• Stump grinding and removal
• Arborist consultations and reports
• Emergency tree services
• Land clearing and vegetation management
• Tree health assessments and treatment

All services are subject to availability and we reserve the right to refuse service to anyone for any reason at any time.

We understand that circumstances may change. Our policy regarding cancellations and rescheduling is as follows:

• Cancellations made more than 48 hours before scheduled service: No charge
• Cancellations made 24-48 hours before scheduled service: 25% of quoted price may be charged
• Cancellations made less than 24 hours before scheduled service: 50% of quoted price may be charged
• No-shows: 50% of quoted price will be charged

If we need to reschedule due to adverse weather conditions or unforeseen circumstances, we will contact you as soon as possible to arrange an alternative date and time at no additional cost.

While we take every precaution to prevent damage to property, we cannot be held liable for:

• Pre-existing property damage or conditions
• Damage to unmarked irrigation systems, cables, or pipes
• Weather-related issues during or after service completion
• Underground services not identified by the client
• Environmental factors beyond our control
• Natural movement of soil or property after tree/stump removal
• Issues related to the age and health condition of trees

We maintain strict compliance with Work Health and Safety regulations. Our team reserves the right to:

• Cease work if unsafe conditions arise
• Require clear access to work areas
• Implement safety zones around work areas
• Refuse work that compromises safety standards
• Postpone work due to adverse weather conditions
• Use appropriate personal protective equipment (PPE) at all times

All our work comes with:

• Workmanship warranty as specified in your quote
• Compliance with Australian Arboricultural Standards
• Licensed and qualified arborists performing all work

Please note that we cannot guarantee:

• Tree health affected by pre-existing conditions
• Complete elimination of root systems in stump grinding services
• Prevention of natural occurrences such as severe storm damage