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Professional tree services in Northern Beaches - Lush tree canopy background

Terms & Conditions

Read our terms of service and conditions for using our tree care services in Northern Beaches.

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you and Affordable Tree Services Northern Beaches ('we', 'us', or 'our'), concerning your access to and use of our services and website.

Last updated: 11 January 2025

2. Services

We provide professional tree services including but not limited to:

  • Tree removal
  • Tree pruning and maintenance
  • Stump grinding
  • Land clearing
  • Emergency tree services

All services are subject to availability and we reserve the right to refuse service to anyone for any reason at any time.

3. Quotes and Pricing

3.1. All quotes provided are:

  • Valid for 30 days from the date of issue
  • Subject to site inspection and assessment
  • Exclusive of GST unless otherwise stated
  • Subject to change if the scope of work changes

3.2. Additional charges may apply for:

  • Difficult access or terrain
  • Additional work requested during service
  • Emergency or after-hours services
  • Disposal of additional green waste

4. Booking and Cancellation

4.1. Booking Confirmation:

  • A booking is confirmed upon receipt of your acceptance of our quote
  • We require a minimum of 48 hours notice for standard bookings
  • Emergency services are subject to availability

4.2. Cancellation Policy:

  • 24 hours notice is required for cancellation
  • Late cancellations may incur a fee
  • Weather-related cancellations will be rescheduled at no additional cost

5. Insurance and Liability

We maintain comprehensive insurance coverage including:

  • Public Liability Insurance
  • Professional Indemnity Insurance
  • Workers Compensation Insurance

While we take all reasonable care, we are not liable for any damage that occurs as a result of:

  • Pre-existing property conditions
  • Underground services not identified by the client
  • Natural movement or settling after tree removal

6. Work Health and Safety

We maintain strict compliance with Work Health and Safety regulations. Our team reserves the right to:

  • Cease work if unsafe conditions arise
  • Require clear access to work areas
  • Implement safety zones around work areas
  • Refuse work that compromises safety standards

7. Warranties and Guarantees

We provide the following guarantees on our services:

  • Workmanship guarantee on all services
  • Compliance with Australian Standards for tree work
  • Use of professional-grade equipment and techniques
  • Qualified and experienced arborists

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is our property and is protected by Australian and international copyright laws.

9. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the website and informs users of our data collection practices.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify customers of any changes by updating the 'Last updated' date of these terms and conditions.

11. Contact Information

For any questions about these Terms and Conditions, please contact us: